PAYSHIELD RESOLVE
Verifi RDR
A part of PayShield’s Auto Resolution suite, empower your business with Verifi RDR, the pioneering solution in automated dispute management. Say goodbye to needing to manually review alerts and lengthy chargeback resolutions. With Verifi RDR, merchants can resolve disputes through an auto-action alert at the pre-dispute stage, preventing unnecessary chargebacks and improving customer satisfaction.
DISCOVER
What is Verifi RDR?
Verifi RDR, or Rapid Dispute Resolution, is a groundbreaking collaboration between Visa and Verifi. It introduces a fully automated alert and dispute management solution that enables seamless collaboration between sellers, issuers, and acquirers. By setting predefined rules, merchants can determine when disputes should be automatically resolved with a refund or escalated by the issuer, streamlining the dispute resolution process.
Automated Alert and Resolution
Swiftly resolve chargebacks. Automate repetitive processes ensuring quick handling of disputes.
Customizable Rules
Set rules tailored to your business needs for automated dispute handling
Improved Customer Experience
Enhance customer satisfaction by resolving disputes quickly and efficiently.
PROCESS
How Verifi RDR Works
1. Dispute Initiated
Customer initiates dispute and issuing bank issues Verifi RDR alert. Verifi RDR references merchants custom rule set. Moves to processing.
2. Automated Processing
Verifi RDR evaluates the dispute based on predefined rules set by the merchant
3. Dispute Resolved
Disputes meeting the criteria are automatically refunded, preventing chargebacks
MORE ABOUT
Verifi RDR
Integrate Verifi RDR seamlessly into your dispute management strategy to automate responses to incoming disputes, streamline operations and protect your bottom line. Benefit from standardized dispute resolution frameworks, quick dispute resolutions, and expert support.
Visa-Certified Solution: Adheres to Visa’s standards for dispute resolution.
Automated Pre-Dispute Resolution: Resolve disputes before they escalate into chargebacks.
Expert Support: Access expert assistance to set up and optimize your dispute resolution rules.
Maintain Issuer Coverage: Ensure global coverage with participation from over 200 countries.
Ready to integrate with Verifi RDR?
Featured Articles
Everything you need to know about VAMP in 2025
What Is VAMP and What Changed in 2025? Visa’s Acquirer Monitoring Program (VAMP) is a global initiative to monitor and control fraud and dispute levels across the payments ecosystem. The number of transactions that are reported as fraudulent (TC40s) or disputed...
Are You a Target? Industries Facing the Highest Rates of Fraudulent Chargebacks
Businesses in North America and Europe are becoming increasingly concerned about fraudulent chargebacks in today's digital-first economy. Although chargebacks were initially meant to protect customers from actual fraud, a number of companies are currently dealing...
Chargeback Write-Offs: The True Cost of Low-Value Fraud Disputes
In response to fraud, chargeback write-offs are growing more and more popular, but at what long-term cost? Although this could seem effective in the short run, it is becoming a bigger risk for both Payment Service Providers (PSPs) and merchants. By specifically...