PAYSHIELD PREVENT

Compelling Evidence

Empower your dispute resolution strategy with PayShield and Compelling Evidence. Our solutions enable Visa’s latest Compelling Evidence 3.0 guidelines, providing a much improved, standardized framework for submitting historical purchase evidence. 

DISCOVER

3

What is Compelling Evidence 3.0?

Compelling Evidence 3.0 is Visa’s latest set of guidelines, facilitating standardized evidence submission for merchants dealing with disputed transactions. Key features include improvements to historical purchase evidence submission and reduced data point requirements for matching past transactions. Merchants take advantage of Compelling Evidence 3.0 by integrating with Visa’s Order Insight service.

Visa-Certified Framework

Compelling Evidence 3.0 is Visa-certified, ensuring adherence to their standards for evidence submission.

Historical Purchase Evidence

Merchants can submit historical purchase evidence, including account/login ID, delivery address, device fingerprint, and/or IP address.

Improved Matching Requirements

Only two pieces of evidence need match on each of two prior transactions. Special dispensation for recurring billing.

PROCESS

How Compelling Evidence Works

Customer disputes a transaction. Merchant notified.

Merchant collects historical purchase evidence from prior transactions.

The evidence is evaluated, leading to a resolution of the dispute.

MORE ABOUT

Compelling Evidence

Enhance dispute resolution efficiency by leveraging Compelling Evidence.  Seamlessly integrate with Visa’s Order Insight offering through PayShield. For MasterCard transactions, integrate with Mastercard’s Consumer Clarity through PayShield. Benefit from standardized evidence frameworks, quick dispute resolutions, and expert support.

    • Visa & Mastercard Certified Solutions
    • Use Your Historical Purchase Evidence
    • Special Consideration for Recurring Billing Transactions
    • Avoid Chargebacks
    • Full Integration Support

    Ready to integrate with Compelling Evidence?

    Featured Articles

    What is Chargeback Fraud? Tips and Strategies for Loss Prevention

    What is Chargeback Fraud? Tips and Strategies for Loss Prevention

    Chargeback fraud is a growing concern in the eCommerce world, affecting businesses of all types and sizes. This deceptive practice can severely impact a business’s financial health and reputation if not properly managed. But what exactly is chargeback fraud, and how...

    3D Secure 2: Realizing the Unfulfilled Promise of 3DS1

    3D Secure 2: Realizing the Unfulfilled Promise of 3DS1

    In the fast-paced world of online commerce, security is paramount. Enter 3D Secure, an authentication protocol designed to add an extra layer of protection for online card transactions. While 3D Secure 1 served its purpose, it was riddled with issues that frustrated...

    Reduce Chargebacks, Increase Revenue.