Ethoca Alerts

Owned by MasterCard, a global leader in payment solutions, Ethoca’s Chargeback Alerts service empowers businesses to proactively manage payment disputes. Prevent costly, reputation damaging chargebacks before they happen with PayShield and Ethoca Alerts.



What are Ethoca Alerts?

PayShield’s Ethoca Alerts offering is a cutting-edge service designed to equip businesses with advanced tools for dispute resolution and chargeback prevention. Key features include:

Speedy Notification

Ethoca Alerts provides early notice of potential credit card payment disputes, ensuring you can address issues within 24 hours.

Comprehensive Coverage

Ethoca Alerts covers a substantial portion of both MasterCard and Visa transactions, enhancing your ability to resolve disputes effectively.

Seamless Integration

PayShields Ethoca alerts product can be seamlessly integrated into your existing software solutions, ensuring a smooth workflow for dispute resolution.


How Ethoca Alerts Work

Customer disputes transaction, issuing bank notifies the Ethoca Alerts service.

Alert transmitted to merchant. Merchant refunds customer, adjusts or halts disputed order.

Ethoca service notifies issuing bank that the dispute has been resolved. Merchant avoids costly chargeback.


Ethoca Alerts

Choose Ethoca Alerts by PayShield to strengthen your defense against chargebacks, save costs, and protect your business’s reputation. Experience a proactive approach to resolving payment disputes with PayShield and Ethoca Alerts.

    • Enhanced Dispute Resolution: Proactively resolve disputes and prevent costly chargebacks.
    • Cost Reduction: Lower fulfilment costs by stopping the dispatch or production of disputed goods.
    • Customizable Solutions: Tailor alerts and actions to fit your specific business needs.
    • Automation Ready: Use Ethoca Alerts with PayShield’s Alert Intelligence for seamless, automated, chargeback prevention.

    Ready to integrate with Ethoca Alerts?

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